1. Overview & Data Controller
STARQ Agency ("STARQ", "we", "us") is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Swedish Data Protection Act (Dataskyddsförordningen). STARQ Agency, based in Helsingborg & Stockholm, Sweden, acts as the data controller for personal data collected through info@starq.se and our web platform.
2. Information We Collect
We collect minimal personal information necessary to deliver our services. This includes contact details (name, email address, company name, message content) submitted through our contact form via Resend API, as well as standard server logs (IP address, user agent, requested pages) for security and telemetry monitoring.
3. How We Use Your Information
We process personal data to respond to project inquiries, provide digital engineering proposals, communicate regarding active software sprints, fulfill contractual obligations, and comply with legal and tax accounting requirements under Swedish law.
4. Legal Basis for Processing
Our legal basis for processing personal data includes: performance of a contract or taking pre-contractual steps at your request (Art. 6(1)(b) GDPR); compliance with legal obligations (Art. 6(1)(c) GDPR); and our legitimate interest in conducting business operations and securing our web infrastructure (Art. 6(1)(f) GDPR).
5. Data Sharing & Third-Party Processors
We do not sell, rent, or trade your personal data. We utilize trusted infrastructure service providers (e.g., Vercel for hosting, Resend for email delivery) operating under strict data processing agreements (DPAs) compliant with GDPR requirements.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Swedish statutory retention periods for accounting and legal compliance.
7. Your GDPR Rights
Under GDPR, you have the right to request access to, rectification of, or erasure of your personal data; restrict or object to processing; receive your data in a structured portable format; and lodge a complaint with the Swedish Data Protection Authority (Integritetsskyddsmyndigheten - IMY). To exercise your rights, email info@starq.se.
8. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us via email at info@starq.se or write to STARQ Agency, Helsingborg & Stockholm, Sweden. We reply to all inquiries within 24 hours.